Shift Leader: Drive Guest Experience & Store Ops

UDF; Columbus (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers is seeking a Shift Leader in Columbus, OH to deliver the Hi Five Guest Experience and lead front-line staff across all shifts. You will ensure accurate transactions, gas sales, and a welcoming store environment.

The role requires strong customer service, POS familiarity, and the ability to manage daily tasks from stocking to safety compliance. This is a full-time position with varying shifts and a focus on teamwork.

Qualifications

• Ability to communicate in English clearly with customers.
• Ability to operate POS terminal and handle transactions accurately.
• Ability to prepare DipSide items and maintain product quality.

Responsibilities

• Provide the Hi Five Guest Experience to every guest.
• Operate POS terminal and gas console correctly, including cash handling and transactions.
• Keep shelves and equipment clean, ensure proper stock rotation and temperature checks.
• Assist with dipside items preparation and maintain store safety and curbside service when applicable.
• Perform duties as assigned by management.

Skills

Customer service

POS operation

Cash handling

Tools

POS terminal

Gas Console

Job description

United Dairy Farmers is seeking a Shift Leader in Columbus, OH to deliver the Hi Five Guest Experience and lead front-line staff across all shifts. You will ensure accurate transactions, gas sales, and a welcoming store environment.

The role requires strong customer service, POS familiarity, and the ability to manage daily tasks from stocking to safety compliance. This is a full-time position with varying shifts and a focus on teamwork.