Shift Leader – Elevate Guest Experience & Ops

United Dairy Farmers; Columbus (OH); On-site; USD 1,860,000 - 2,101,000; Full time

Job summary

United Dairy Farmers in Columbus, OH is seeking a Shift Leader to ensure the Hi Five Guest Experience and supervise store operations on a full-time basis (37–40 hours per week) across 1st, 2nd or 3rd shift. The role includes guiding staff, cash handling, and enforcing store policies for safe, ethical operation.

Responsibilities include operating the POS system and gas console, preparing DipSide items, stocking and cleaning, and maintaining security and safety standards.

Qualifications

• Excellent guest service skills.
• Ability to operate POS and gas console.
• Must be legally allowed to sell alcohol and tobacco.
• Capable of lifting up to 21 pounds.
• Strong English communication and listening skills.

Responsibilities

• Provide the Hi Five Guest Experience to guests.
• DipSide: prepare shakes, cones, sundaes and related items.
• Operate POS and gas console and manage cash transactions.
• Stock shelves, dairy cases, and keep the store clean and presentable.
• Maintain security awareness and follow cash drop procedures.
• Complete time records and other required reporting.
• Perform other duties as assigned by management.

Skills

Guest service

POS operation

Cash handling

Stock management

English communication

Safety awareness

Tools

POS terminal

Gas console

Price book

Job description

United Dairy Farmers in Columbus, OH is seeking a Shift Leader to ensure the Hi Five Guest Experience and supervise store operations on a full-time basis (37–40 hours per week) across 1st, 2nd or 3rd shift. The role includes guiding staff, cash handling, and enforcing store policies for safe, ethical operation.

Responsibilities include operating the POS system and gas console, preparing DipSide items, stocking and cleaning, and maintaining security and safety standards.