Shift Leader – Elevate Guest Experience & Ops

Schlotzskys; Austin (TX); Hybrid; USD 38,000 - 50,000; Full time

Job summary

Schlotzsky's in Austin, TX is seeking a Team Leader to assist the management team with shift execution, guest service, and achieving financial targets. This role involves maintaining Brand standards across exterior, drive-thru, lobby, dining room, and kitchen, ensuring recipe and prep procedures are followed, and cash handling is performed accurately.

You will lead with respect, provide direction and feedback to team members, uphold safety and sanitation standards, and report to management on

Qualifications

• Must be at least 18 years old.
• Proficiency in kitchen procedures across stations.
• Experience supervising and directing a team.

Responsibilities

• Maintain Brand standards across restaurant areas to ensure consistent quality.
• Ensure recipe and prep standards are followed at all stations.
• Adhere to cash handling procedures and safeguard cash assets.
• Maintain safety and sanitation standards at all times.
• Address guest issues promptly and professionally, with management input.

Skills

Shift leadership

Guest service

Cash handling

Food safety

Team motivation

Job description

Schlotzsky's in Austin, TX is seeking a Team Leader to assist the management team with shift execution, guest service, and achieving financial targets. This role involves maintaining Brand standards across exterior, drive-thru, lobby, dining room, and kitchen, ensuring recipe and prep procedures are followed, and cash handling is performed accurately.

You will lead with respect, provide direction and feedback to team members, uphold safety and sanitation standards, and report to management on