Shift Leader – Food Safety & Guest Experience

Schlotzsky's; Austin (TX); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Schlotzsky's in Austin, TX is seeking a Team Leader to assist the management team with shift oversight, guest service, and achieving financial targets.

You will supervise restaurant stations, ensure brand standards, enforce cash handling, safety, and food safety, and provide direction and feedback to staff.

This role requires 18+ and a proactive, calm approach to handling challenging situations in a fast-paced environment.

Qualifications

• Experience leading restaurant team and managing shift operations.
• Knowledge of food safety and sanitation standards.
• Ability to resolve guest issues and maintain positive staff relations.

Responsibilities

• Ensure restaurant areas meet Brand standards.
• Follow recipe and prep standards at all stations.
• Ensure cash handling procedures are followed and cash variances documented.
• Maintain safety, security, and food safety standards.
• Lead team and communicate performance to management.

Skills

Leadership

Guest service

Cash handling

Job description

Schlotzsky's in Austin, TX is seeking a Team Leader to assist the management team with shift oversight, guest service, and achieving financial targets.

You will supervise restaurant stations, ensure brand standards, enforce cash handling, safety, and food safety, and provide direction and feedback to staff.

This role requires 18+ and a proactive, calm approach to handling challenging situations in a fast-paced environment.