Shift Leader: Guest Service & Operations Champion

Schlotzsky's; Lampasas (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Schlotzsky's is seeking a Team Leader to assist the management team with shift operations, guest service, and achieving financial targets. You will supervise all restaurant areas, ensure Brand standards, enforce cash handling, food safety, and safety procedures, and guide staff with feedback and a positive, professional demeanor.

Applicants must be at least 18 years old and ready to work in a fast-paced environment, with a focus on teamwork and adherence to company policies.

Qualifications

• Must be at least 18 years old.
• Proficient with restaurant stations and guest service areas.
• Ability to follow safety and sanitation standards.
• Experience in shift leadership preferred.

Responsibilities

• Ensure all restaurant areas meet Brand standards.
• Maintain recipe and prep standards at each station.
• Ensure cash handling procedures are followed and secure.
• Enforce food safety and safety protocols.
• Lead and mentor team, provide feedback.
• Address guest issues and escalate to management.
• Monitor temperatures and date codes.
• Report to work on time and maintain uniform standards.

Skills

Guest service leadership

Cash handling

Food safety

Team supervision

Job description

Schlotzsky's is seeking a Team Leader to assist the management team with shift operations, guest service, and achieving financial targets. You will supervise all restaurant areas, ensure Brand standards, enforce cash handling, food safety, and safety procedures, and guide staff with feedback and a positive, professional demeanor.

Applicants must be at least 18 years old and ready to work in a fast-paced environment, with a focus on teamwork and adherence to company policies.