Shift Leader: Elevate Guest Experience & Operations

Firehouse Subs - NC SC; Sumter (SC); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Tips

Flexible schedule

Employee discount

Job summary

Firehouse Subs is seeking a Shift Leader to support store operations during assigned shifts in Sumter, SC. You will assist the General Manager, deploy team members, and ensure daily procedures are followed with integrity while delivering a positive guest experience.

This role offers both part-time and full-time schedules, competitive hourly pay with tips, plus benefits for full-time staff, and a 401K after one year. You must be able to stand long hours and lift up to 50 lbs.

Qualifications

• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shifts.
• Ability to be mobile in walk-in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• REPORTS TO: General Manager.
• POSITION SUMMARY STATEMENT: accountable for the profitable operation of a specific shift designated by the General Manager.
• Ensure compliance with local, state and federal regulations including health, wage, age, ADA and employment practices.
• Enforce Firehouse Subs Policies and Procedures and drive store profitability within guidelines.
• Provide leadership to the restaurant team to meet guest service, quality and cleanliness standards.

Skills

Customer service

Team leadership

Shift work

Tools

Register skills

MS Office

Job description

Firehouse Subs is seeking a Shift Leader to support store operations during assigned shifts in Sumter, SC. You will assist the General Manager, deploy team members, and ensure daily procedures are followed with integrity while delivering a positive guest experience.

This role offers both part-time and full-time schedules, competitive hourly pay with tips, plus benefits for full-time staff, and a 401K after one year. You must be able to stand long hours and lift up to 50 lbs.