Shift Leader — Customer-First Restaurant Ops Lead

Firehouse Subs - NC SC; South Carolina; On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after 1 year

Flexible schedule

Employee discount

Job summary

Firehouse Subs is seeking a Shift Leader in South Carolina to support store operations during scheduled shifts. You will report to the General Manager and help ensure guest satisfaction, quality, and cleanliness consistent with the Firehouse culture.

The role requires standing for long periods, lifting up to 50 lbs, and delegating tasks to team members while maintaining compliance with local regulations and company policies. Part-time and full-time options are available.

Qualifications

• Computer skills including some Microsoft software and register skills.
• Ability to stand, bend, reach and scoop through-out assigned shifts.
• Ability to be mobile in walk-in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• REPORTS TO: General Manager
• POSITION SUMMARY STATEMENT: This position is fully accountable for the profitable operation of a specific shift designated by the General Manager, while adhering to all company guidelines and regulations.
• Shift Leaders ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.
• Shift Leaders ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.
• Ensures the profitability of the business by operating shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.
• Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs culture and mission and vision statements.
• Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participates in all Public Safety Foundation initiatives.
• Represents Firehouse Subs in a professional, positive manner at all times.
• Communicates effectively to the GM/Owner any and all issues that may impact our business.
• Able to work on their feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Any other duties assigned by GM/Owner.

Skills

Computer skills

Register skills

Mobility in freezer

Job description

Firehouse Subs is seeking a Shift Leader in South Carolina to support store operations during scheduled shifts. You will report to the General Manager and help ensure guest satisfaction, quality, and cleanliness consistent with the Firehouse culture.

The role requires standing for long periods, lifting up to 50 lbs, and delegating tasks to team members while maintaining compliance with local regulations and company policies. Part-time and full-time options are available.