Shift Leader — Guest Experience Champion (Flexible Schedule)

Firehouse Subs; Columbia (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay + tips

Health benefits for FT employees

401K after 1 year

Job summary

Firehouse Subs is seeking a Shift Leader to help manage daily restaurant operations across day and night shifts in Columbia, SC. You will lead team members, delegate tasks, and ensure guest satisfaction while upholding safety, health, and company policies.

This role offers both part-time and full-time positions with opportunities to mentor staff, monitor procedures, and contribute to restaurant profitability. Excellent communication and reliability are essential.

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to manage shift operations and delegate tasks.
• Strong knowledge of health, wage and employment regulations.

Responsibilities

• Assist the GM with daily store operations during shifts.
• Lead and motivate restaurant team to meet service standards.
• Ensure compliance with company policies and local regulations.
• Provide outstanding guest service and maintain cleanliness and safety.

Skills

Customer service

Team leadership

Microsoft Office

Register skills

Tools

Point-of-sale systems

Job description

Firehouse Subs is seeking a Shift Leader to help manage daily restaurant operations across day and night shifts in Columbia, SC. You will lead team members, delegate tasks, and ensure guest satisfaction while upholding safety, health, and company policies.

This role offers both part-time and full-time positions with opportunities to mentor staff, monitor procedures, and contribute to restaurant profitability. Excellent communication and reliability are essential.