Shift Leader: Elevate Guest Experience & Lead the Team

Ontario Trillium Foundation; Dexter (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive compensation

Amazing team

Career progression

And many more

Job summary

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance at the Dexter store. You will lead a team, execute brand standards, and follow operating policies in the absence of the manager.

You will manage line duties, ensure food safety, training, and cost controls while promoting in-store promotions. The role emphasizes guest satisfaction and smooth shift transitions to maintain service excellence.

Qualifications

• Experience leading a team on shifts.
• Strong guest service orientation and problem solving.
• Ability to train and provide feedback to staff.
• Excellent communication with team and customers.
• Knowledge of safety procedures and cash handling protocols.

Responsibilities

• Lead team members on shifts, assign tasks, and train.
• Utilize the huddle board and adhere to labor laws and safety procedures.
• Ensure security procedures and cash handling are followed.
• Open/close duties and transition between shifts.
• Provide great guest service and resolve complaints.
• Lead team to open, transition, and close shifts; organize line.
• Uphold product quality standards and work the line when needed.
• Promote sales through in-store promotions and suggestive selling.
• Enforce food safety standards and control costs, waste, and cash on shift.
• Complete required e-learning.

Skills

Team leadership

Guest service

Communication

Training & feedback

Cash handling

Tools

POS system

Job description

Little Caesars is seeking a Shift Leader to oversee daily shift operations, guest experience, and sales performance at the Dexter store. You will lead a team, execute brand standards, and follow operating policies in the absence of the manager.

You will manage line duties, ensure food safety, training, and cost controls while promoting in-store promotions. The role emphasizes guest satisfaction and smooth shift transitions to maintain service excellence.