Shift Leader: Elevate Guest Experience

UDF-MyScoop Branding; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while ensuring safe, efficient shift operations and adherence to company policies. This role requires strong customer service, cash handling, and the ability to lead during a shift with oversight from management.

You will supervise DipSide item prep, stock and merchandised displays, and ensure accurate checkout via POS and gas console.

Qualifications

• High level of guest service orientation.
• Ability to operate POS and handle cash transactions.
• Strong verbal communication and listening skills.
• Ability to follow safety, security, and policy guidelines.

Responsibilities

• Provide the Hi Five Guest Experience to every guest.
• DipSide items preparation and serving.
• Operate POS system and gas console, handling transactions and payments.
• Stock shelves, dip cabinet, and maintain clean, presentable displays.
• Monitor shop floor and cash controls, following drop procedures as required.
• Maintain store cleanliness and safety, including equipment temperatures.
• Accurately complete time records and required documentation.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

English communication

Inventory stocking

Tools

Point of Sale (POS) system

Gas console

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while ensuring safe, efficient shift operations and adherence to company policies. This role requires strong customer service, cash handling, and the ability to lead during a shift with oversight from management.

You will supervise DipSide item prep, stock and merchandised displays, and ensure accurate checkout via POS and gas console.