Shift Leader: Guest Experience & Store Ops

UDF; Cincinnati (OH); On-site; USD 18,000 - 21,000; Full time

Job summary

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily store operations on 37–40 hours per week. You will supervise staff during shifts, assist guests, process transactions, and ensure compliance with company policies and safety standards.

The ideal candidate can speak clearly, operate the POS and gas console, handle cash and cups, and assist with merchandising while maintaining a clean, welcoming store environment at all times.

Qualifications

• Ability to communicate in English with customers.
• Ability to operate POS terminal and gas console.
• Ability to handle cash, checks, and card transactions.
• Ability to tolerate exposure to store temperatures and lift moderate weights.

Responsibilities

• Provide the Hi Five Guest Experience and greet Guests.
• Prepare DipSide items and manage ice cream/yogurt prep.
• Operate POS and gas console and handle transactions accurately.
• Stock shelves, dairy, and dairy-related items; rotate stock.
• Maintain store security and follow cash-drop procedures.
• Keep store and equipment clean and well-maintained.
• Complete time records and Customer First documents.
• Perform other duties as assigned by Management.

Skills

Customer service

POS operation

Cash handling

English

Teamwork

Stamina

Shift management

Tools

POS terminal

Gas console

Job description

United Dairy Farmers in Cincinnati, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience and oversee daily store operations on 37–40 hours per week. You will supervise staff during shifts, assist guests, process transactions, and ensure compliance with company policies and safety standards.

The ideal candidate can speak clearly, operate the POS and gas console, handle cash and cups, and assist with merchandising while maintaining a clean, welcoming store environment at all times.