Shift Lead: Store Operations & Customer Experience

Walgreens; New York (NY); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens in New York, NY is seeking a store leader to support daily operations and exceptional customer service. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure floor and stock room readiness while delivering a distinctive customer experience.

Reports to store management and trains team members as needed. Join a team focused on welcoming customers, maintaining store standards, and complying with policies while contributing to a positive

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients, resolve issues, and ensure a positive experience.
• Assist with inventory, pricing tasks, and maintaining store appearance and standards.

Skills

Customer service

Leadership experience

English proficiency

Job description

Walgreens in New York, NY is seeking a store leader to support daily operations and exceptional customer service. You will open and close the store in the absence of management, handle cash and pricing tasks, and ensure floor and stock room readiness while delivering a distinctive customer experience.

Reports to store management and trains team members as needed. Join a team focused on welcoming customers, maintaining store standards, and complying with policies while contributing to a positive