Shift Lead - Store Ops & Customer Experience

Walgreens; City of Newburgh (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in New York area seeks a team member to support opening/closing, cash handling, and customer service. You will interact with customers, resolve issues, and help maintain store operations throughout the shift.

The role emphasizes accuracy in transactions, inventory control, and collaborative training with the team. Prior retail or supervisory experience is preferred; bilingual capabilities are a plus.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store, start-up systems, cash handling, and prepping floor/stock room.
• Complete returns, order voids, refunds, cash drops, and provide change to registers.
• Deliver a distinctive customer experience and assist customers proactively.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in New York area seeks a team member to support opening/closing, cash handling, and customer service. You will interact with customers, resolve issues, and help maintain store operations throughout the shift.

The role emphasizes accuracy in transactions, inventory control, and collaborative training with the team. Prior retail or supervisory experience is preferred; bilingual capabilities are a plus.