Shift Leader — Drive Service & Profitability

Firehouse Subs - J-Bears LLC; Fort Wayne (IN); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Paid weekly

Free uniforms

Paid time off

Employee discounts

Flexible schedule

Free food & snacks

Job summary

Firehouse Subs in Fort Wayne, Indiana is seeking a shift supervisor to oversee daily operations and ensure quality service while reporting to the General Manager.

You will lead the restaurant team on shift, train staff, maintain cleanliness, and help implement company initiatives. The role requires standing for long periods and lifting up to 50 lbs, with opportunity to participate in interviews and staff development.

Qualifications

• Experience in hospitality or fast-casual environments preferred.
• Ability to lead a diverse team and maintain service standards.
• Knowledge of health and safety regulations is a plus.

Responsibilities

• Oversee daily shift operations and ensure smooth service flow.
• Guarantee guest satisfaction and uphold Firehouse Subs standards.
• Enforce health, safety, and sanitation guidelines across the shift.
• Lead, train, and discipline staff under the General Manager.
• Assist GM with hiring, scheduling, and performance feedback.

Skills

Leadership

Customer service

Food safety

Team management

Job description

Firehouse Subs in Fort Wayne, Indiana is seeking a shift supervisor to oversee daily operations and ensure quality service while reporting to the General Manager.

You will lead the restaurant team on shift, train staff, maintain cleanliness, and help implement company initiatives. The role requires standing for long periods and lifting up to 50 lbs, with opportunity to participate in interviews and staff development.