Shift Supervisor — Drive Profit & Guest Experience

Firehouse Subs; Holly Springs (GA); On-site; USD 16,531 - 19,286; Full time

Job summary

Firehouse Subs is seeking a role fully accountable for the profitable operation of a specific shift designated by the General Manager, while strictly following company guidelines and regulations.

The position reports to the General Manager and requires leadership to ensure guest satisfaction, quality and cleanliness, with adherence to policies and culture. Must be able to stand for long hours and lift up to 50 lbs.

Responsibilities

• Ensure the restaurant is in full compliance with local, state and federal regulations, including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, and other applicable regulations.
• Ensure knowledge, adherence and enforcement of all Firehouse Subs® policies and procedures.
• Ensure profitability of the business by operating shifts within established guidelines for food cost, labor, controllables, utilities, and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs® “culture” and mission and vision statements.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.
• Participate in interviewing, hiring, training and disciplining employees under the guidance of the GM.
• Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.
• Actively participate in all Public Safety Foundation initiatives.
• Represent Firehouse Subs® in a professional, positive manner at all times.
• Communicate effectively to the GM/Owner any and all issues that may impact the business.
• Able to work on feet for up to 13 hours at a time.
• Able to lift up to 50 lbs.
• Perform any other duties assigned by GM/Owner.

Job description

Firehouse Subs is seeking a role fully accountable for the profitable operation of a specific shift designated by the General Manager, while strictly following company guidelines and regulations.

The position reports to the General Manager and requires leadership to ensure guest satisfaction, quality and cleanliness, with adherence to policies and culture. Must be able to stand for long hours and lift up to 50 lbs.