Shift Leader: Drive Service, Profit & Team Performance

Burger King; Gallup (NM); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King is seeking a Shift Manager to lead a restaurant shift, drive sales and profitability, and support the RGM and AM in daily operations. You will manage Team Members and ensure guest satisfaction with accurate, fast, friendly service.

The role requires cash control, inventory checks, coaching staff, enforcing brand standards, and executing shift plans to deliver timely prep and service. Evening, weekend, and holiday availability is expected.

Qualifications

• 18+ age requirement.
• HS diploma or GED, 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Evening, weekend and holiday availability.
• Ability to work long and/or irregular shifts.

Responsibilities

• Manage shift plans and drive operational results.
• Direct efficient preparation and sale of products for on-time delivery.
• Motivate team members and coach to raise performance.
• Review restaurant results and uphold brand standards.
• Cash control and inventory procedures during shifts.

Skills

Guest service

Team leadership

Cash handling

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King is seeking a Shift Manager to lead a restaurant shift, drive sales and profitability, and support the RGM and AM in daily operations. You will manage Team Members and ensure guest satisfaction with accurate, fast, friendly service.

The role requires cash control, inventory checks, coaching staff, enforcing brand standards, and executing shift plans to deliver timely prep and service. Evening, weekend, and holiday availability is expected.