Shift Leader: Fast-Food Ops & Guest Experience

Burger King; San Diego (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Burger King is seeking a Shift Manager to lead a restaurant shift, focusing on sales, profitability, guests, people, and operations. You will support the RGM and AM, manage a team, and drive performance on shift for quality service and efficient operations.

The role requires 1–2 years in quick service, 18+ years old, and willingness to work evenings, weekends, and holidays. Join a fast-paced team focused on guest satisfaction and brand standards.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Responsibilities

• Follows cash control and security procedures (e.g. safe counting, cash drawers).
• Maintains inventory by performing daily and weekly inventory inspections; receives inventory truck orders.
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
• Sets an example for Team Members by implementing shift plans and driving operational results; ensures prompt delivery of products.
• Directs and motivates Team Members during the shift on each workstation; reviews restaurant results for improvements.

Skills

Guest service principles

Team coaching

Shift leadership

Operations execution

Inventory management

Cash handling

Education

High School Diploma or GED

2 years of college preferred

Job description

Burger King is seeking a Shift Manager to lead a restaurant shift, focusing on sales, profitability, guests, people, and operations. You will support the RGM and AM, manage a team, and drive performance on shift for quality service and efficient operations.

The role requires 1–2 years in quick service, 18+ years old, and willingness to work evenings, weekends, and holidays. Join a fast-paced team focused on guest satisfaction and brand standards.