Shift Leader — Drive Guest Experience & Profitability

Burger King

Farmington (NM)

On-site

USD 18,000 - 22,000

Full time

14 days+

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Job summary

Burger King is seeking a Shift Manager to lead a restaurant shift, supporting the RGM and AM in delivering sales and profit goals. You will supervise a team, ensure fast, friendly service, and uphold brand standards while controlling inventory and cash procedures.

The role requires 1–2 years in quick service, evening/weekend availability, and a strong focus on guest service and operational excellence.

Qualifications

Must be at least eighteen (18) years of age.
High School Diploma or GED required; 2 years of college preferred.
1-2 years of previous quick service restaurant experience.
Demonstrated understanding of guest service principles.
Available to work evenings, weekends, and holidays.
Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

Responsibilities

Follows cash control and security procedures (e.g., safe counting, cash drawers).
Maintains inventory by performing Daily and Weekly inventory inspections; receives inventory truck orders.
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
Sets an example for Team Members by working hard to implement shift plans and drive operational results.
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
Motivates Team Members during the shift on each of the workstations; reviews restaurant results to identify successes and areas for improvement; ensures brand standards are upheld.