Shift Leader: Drive Service, Profit & Team Growth

Burger King; Rio Rancho (NM); On-site; USD 19,000 - 28,000; Full time

Job summary

Burger King is seeking a Shift Manager to lead restaurant shifts, drive sales and profitability, and coach team members for high-quality guest service. The role supports the RGM and AM in daily operations and ensures timely, accurate product preparation and delivery.

The candidate should have 1–2 years of quick service experience, high school education, and flexibility to work evenings, weekends, and holidays in a fast-paced environment.

Qualifications

• Minimum 18 years of age.
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience preferred.
• Demonstrated understanding of guest service principles.
• Ability to work evenings, weekends, and holidays.
• Ability to work long or irregular shifts as needed.

Responsibilities

• Lead shift operations to meet sales and profitability goals.
• Coordinate cash handling, security procedures, and inventory checks.
• Motivate and coach Team Members to deliver fast, friendly service.
• Ensure adherence to brand standards and operational guidelines.

Skills

Customer service

Team supervision

Shift leadership

Cash handling

Education

High School Diploma or GED

College coursework

Job description

Burger King is seeking a Shift Manager to lead restaurant shifts, drive sales and profitability, and coach team members for high-quality guest service. The role supports the RGM and AM in daily operations and ensures timely, accurate product preparation and delivery.

The candidate should have 1–2 years of quick service experience, high school education, and flexibility to work evenings, weekends, and holidays in a fast-paced environment.