Shift Leader: Drive Service Excellence & Profit

Firehouse Subs; Humble (KY); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Job summary

Firehouse Subs in the United States is seeking a shift supervisor responsible for the profitable operation of a specific shift, under the General Manager. You will ensure compliance with health, labor, age and employment laws, uphold company policies, and lead a guest-centric team focused on service, quality and cleanliness.

Responsibilities include implementing operational plans, supporting recruitment and training, maintaining scheduling and documentation, supporting Public Safety Foundation

Responsibilities

• Ensure the restaurant is in full compliance with local, state and federal regulations including health, hour and wage, age restrictions, fair employment practices, ADA and other applicable regulations.
• Ensure knowledge, adherence and enforcement of Firehouse Subs Policies and Procedures.
• Drive profitability by operating shifts within guidelines for food cost, labor, controllables, utilities and sales growth.
• Provide leadership to the restaurant team to consistently meet standards of guest service, quality and cleanliness while reflecting Firehouse Subs culture and mission.
• Assist the GM in coordinating and implementing current operations game plans and company initiatives profitably and promptly.
• Participate in interviewing, hiring, training and disciplining employees under GM guidance.
• Ensure all required programs, reports and legal documents are accurate, complete and on schedule.
• Actively participate in Public Safety Foundation initiatives.
• Represent Firehouse Subs professionally at all times.
• Communicate effectively with the GM/Owner regarding any issues impacting the business.
• Work on their feet for up to 13 hours at a time.
• Lift up to 50 lbs.
• Perform any other duties assigned by GM/Owner.

Job description

Firehouse Subs in the United States is seeking a shift supervisor responsible for the profitable operation of a specific shift, under the General Manager. You will ensure compliance with health, labor, age and employment laws, uphold company policies, and lead a guest-centric team focused on service, quality and cleanliness.

Responsibilities include implementing operational plans, supporting recruitment and training, maintaining scheduling and documentation, supporting Public Safety Foundation