Shift Leader: Drive Sales & Customer Experience

Miniso; Cambridge (MA); Vor Ort; USD 25.000 - 26.000; Vollzeit

Zusammenfassung

MINISO USA in Cambridge, MA is seeking a Shift Leader to support the Store Manager in daily operations and customer service. You will train associates, manage POS transactions, and assist with opening/closing, merchandising, and loss prevention to drive KPI goals.

The role requires leadership, strong communication, and a background in retail. This full-time position offers a dynamic, customer-focused environment and opportunities to develop in a growing retail brand.

Qualifikationen

• High school diploma or equivalent; associate degree preferred.
• 1+ years of experience as a keyholder, supervisor, or shift leader in retail is desirable.
• Basic knowledge of retail operations and POS systems.

Aufgaben

• Lead by example to drive sales and meet KPI goals.
• Train associates on product knowledge and customer engagement on the floor and at the register.
• Assist daily operations: replenishment, fronting, store maintenance, cash handling, merchandising.

Kenntnisse

Leadership

Interpersonal skills

Conflict resolution

Multitasking

Customer engagement

Ausbildung

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Jobbeschreibung

MINISO USA in Cambridge, MA is seeking a Shift Leader to support the Store Manager in daily operations and customer service. You will train associates, manage POS transactions, and assist with opening/closing, merchandising, and loss prevention to drive KPI goals.

The role requires leadership, strong communication, and a background in retail. This full-time position offers a dynamic, customer-focused environment and opportunities to develop in a growing retail brand.