Shift Leader: Drive Sales, Coach Team, Own the Day

MINISO USA; Columbus (OH); On-site; USD 17,908 - 30,307; Part time

Job summary

MINISO USA in Columbus, Ohio, is seeking a Shift Leader to assist with store operations and training associates. This role drives sales by ensuring exceptional customer service and maintaining store standards. The ideal candidate has leadership skills and at least 1 year of retail experience.

Responsibilities include overseeing daily operations, processing transactions efficiently, and promoting the store’s offerings. The position offers a dynamic work environment committed to customer satisfaction and team success.

Qualifications

• 1+ years of experience as a keyholder, supervisor, or shift leader, preferably in retail.

Responsibilities

• Assist the store manager with daily operations and training associates.
• Drive sales and meet store KPI goals.
• Maintain store appearance and stock levels.
• Process sales transactions accurately using POS systems.
• Support Loss Prevention efforts and adhere to company policies.

Skills

Leadership

Customer Service

Conflict Resolution

Retail Operations

Multitasking

Education

High school diploma or equivalent; associate degree preferred

Tools

Point-of-Sale Systems

Job description

MINISO USA in Columbus, Ohio, is seeking a Shift Leader to assist with store operations and training associates. This role drives sales by ensuring exceptional customer service and maintaining store standards. The ideal candidate has leadership skills and at least 1 year of retail experience.

Responsibilities include overseeing daily operations, processing transactions efficiently, and promoting the store’s offerings. The position offers a dynamic work environment committed to customer satisfaction and team success.