Shift Leader: Drive Quality, Service & Profit

Papa John's International; Franklin (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Papa John’s International is seeking a shift supervisor to supervise shifts and areas to deliver high quality products and service, drive profitability, and ensure compliance with policies. You will train team members, manage staffing, and reinforce standards while delivering fast, friendly service and maintaining a safe, clean restaurant.

This role requires strong operations skills, a commitment to customer satisfaction, and the ability to lead a team with minimal supervision.

Qualifications

• Must be 18 years of age or older.
• Must have reliable transportation.
• Must be able to work long hours, including nights and weekends.
• Ability to lead a team during a shift with no supervision.
• Bilingual in certain markets.

Responsibilities

• Demonstrate exemplary operations skills to ensure quality products and customer service.
• Supervise a restaurant team, ensure proper staffing and training.
• Contribute to sales goals by providing prompt and friendly customer service.
• Contribute to profit goals by managing cash and inventory per company guidelines.
• Maintain a safe, clean restaurant and comply with safety and security standards.

Skills

Cash handling

Education

High School diploma or GED

Job description

Papa John’s International is seeking a shift supervisor to supervise shifts and areas to deliver high quality products and service, drive profitability, and ensure compliance with policies. You will train team members, manage staffing, and reinforce standards while delivering fast, friendly service and maintaining a safe, clean restaurant.

This role requires strong operations skills, a commitment to customer satisfaction, and the ability to lead a team with minimal supervision.