Shift Leader - Drive Quality, Service & Profit

Papa John's International , Inc.; Myrtle Beach (SC); On-site; USD 17,000 - 21,000; Full time

Job summary

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts and restaurant operations, ensuring high-quality products and customer service while supporting profitability.

You will manage stations, maintain standards, assist with inventory and ensure compliance with policies, safety, and labor guidelines. Strong communication and organization are essential, with prior shift-lead experience in a restaurant.

Qualifications

• High School diploma or GED preferred.
• Serv-Safe/Local or State Food Service Certification preferred
• Previous restaurant shift lead experience preferred

Responsibilities

• Supervise shifts and restaurant operations to ensure high-quality products and customer service.
• Maintain product quality, customer service, and performance standards (e.g., food costs, labor costs, cleanliness).
• Ensure adequate shift coverage and provide immediate feedback to address problems.
• Assist in inventory management and cash handling to support profitability and waste reduction.

Skills

Cash management

Planning & organization

Effective communication

Education

High School diploma or GED

Job description

Papa John’s International, Inc. is seeking a Shift Leader to supervise shifts and restaurant operations, ensuring high-quality products and customer service while supporting profitability.

You will manage stations, maintain standards, assist with inventory and ensure compliance with policies, safety, and labor guidelines. Strong communication and organization are essential, with prior shift-lead experience in a restaurant.