Shift Leader: Drive Guest Joy & Team Success

GPM Investments, LLC; Hampton (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with 6% match

Career advancement

ServSafe training

Job summary

Dunkin' Donuts is seeking a Shift Leader to guide our crew, ensure fast, friendly service and uphold store standards. You will coach teammates, manage shifts, and help maintain a welcoming guest experience in a fast-paced environment.

Ideal candidates are energetic, reliable, and ready to take on leadership responsibilities with strong communication and math skills. This role offers weekly pay and opportunities for growth within our quick-serve network.

Qualifications

• Must be at least 18 years old.
• Experience in restaurant, retail, or supervisory roles preferred.
• Fluent in English; strong writing and math abilities.
• Willing to pass background check and drug test.

Responsibilities

• Guide crew members and coordinate shifts.
• Deliver exceptional guest service and resolve issues promptly.
• Coach and train team to meet standards and goals.
• Monitor operations to ensure cleanliness and safety.
• Assist in cost controls and scheduling as needed.

Skills

Leadership

Team motivation

Guest service

Communication

Math skills

Job description

Dunkin' Donuts is seeking a Shift Leader to guide our crew, ensure fast, friendly service and uphold store standards. You will coach teammates, manage shifts, and help maintain a welcoming guest experience in a fast-paced environment.

Ideal candidates are energetic, reliable, and ready to take on leadership responsibilities with strong communication and math skills. This role offers weekly pay and opportunities for growth within our quick-serve network.