Shift Leader: Energetic Team Builder & Guest Champion

Askar Brands; Hartford (CT); On-site; USD 24,796 - 30,307; Full time

Job summary

Dunkin' Donuts seeks a Shift Leader to help run daily restaurant operations and support the Restaurant Manager. You will coach team members, uphold brand standards, and ensure shifts run smoothly while delivering outstanding guest service.

The role emphasizes leadership, fast-paced teamwork, and hands-on supervision of opening/closing procedures, customer interactions, and safety compliance.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Lead and motivate Team Members during each shift.
• Delegate tasks and communicate shift goals and priorities.
• Coach employees with timely, constructive feedback.
• Support onboarding and training of new Team Members.
• Foster a positive, respectful, and team-oriented work environment.
• Perform all Team Member responsibilities as needed.
• Assist with employee scheduling as assigned.
• Ensure compliance with food safety, sanitation, and health standards.

Skills

Basic computer skills

Fluent English

Job description

Dunkin' Donuts seeks a Shift Leader to help run daily restaurant operations and support the Restaurant Manager. You will coach team members, uphold brand standards, and ensure shifts run smoothly while delivering outstanding guest service.

The role emphasizes leadership, fast-paced teamwork, and hands-on supervision of opening/closing procedures, customer interactions, and safety compliance.