Shift Leader: Elevate Guest Experience & Store Operations

United Dairy Farmers; Oxford (OH); On-site; USD 18,000 - 22,000; Full time

Job summary

United Dairy Farmers in Oxford, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while managing daily store operations. You will supervise front-line staff, ensure compliant alcohol and tobacco sales, handle cash and POS transactions, and maintain store cleanliness and safety.

The role requires leadership, reliability, and a commitment to outstanding guest service in a fast-paced environment. Full-time schedule with flexible shifts and consistent hours.

Qualifications

• Experience in customer service, preferably in retail or food service.
• Ability to communicate clearly in English.

Responsibilities

• Provide the Hi Five Guest Experience to every guest.
• Assist with shakes, ice cream, sundaes, and other DipSide items.
• Operate POS and gas console accurately; handle payments.
• Stock merchandise and maintain clean, presentable store.
• Maintain security and follow cash handling procedures.
• Complete time records and other duties as assigned by management.

Skills

Guest service

Cash handling

POS operation

Team leadership

Job description

United Dairy Farmers in Oxford, OH is seeking a Shift Leader to deliver the Hi Five Guest Experience while managing daily store operations. You will supervise front-line staff, ensure compliant alcohol and tobacco sales, handle cash and POS transactions, and maintain store cleanliness and safety.

The role requires leadership, reliability, and a commitment to outstanding guest service in a fast-paced environment. Full-time schedule with flexible shifts and consistent hours.