Shift Lead - Guest Experience & Operations

UDF

Columbus (OH)

On-site

USD 19,000 - 21,000

Full time

11 days ago
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Job summary

United Dairy Farmers is seeking a full-time Shift Leader in Columbus to drive the Hi Five Guest Experience and supervise front-end operations. You will greet guests warmly, manage order accuracy, and oversee cash handling and POS transactions during your shift.

The role requires leading a small team, stocking and maintaining cleanliness, and ensuring safety and compliance with company policies. Flexibility to work 1st, 2nd, or 3rd shift is expected.

Qualifications

  • Ability to communicate effectively with customers.
  • Ability to handle cash and make accurate change.
  • Experience operating a POS system and gas console.
  • Ability to supervise staff during shifts.

Responsibilities

  • Provide the signature Hi Five Guest Experience to guests.
  • Assist with shakes, ice cream items, sundaes, and beverages.
  • Efficient operation of POS and gas console, handle transactions accurately.
  • Maintain stocked shelves, offer clean, presentable displays.
  • Monitor store safety, cash control, and loss prevention.
  • Keep the store and equipment clean; report maintenance needs.
  • Accurately complete time records and shift documentation.
  • Perform other duties as assigned by management.

Skills

Guest Services
Cash Handling
POS System
Team Leadership

Tools

POS Terminal
Gas Console
Dip Cabinet & Equipment

Job description

United Dairy Farmers is seeking a full-time Shift Leader in Columbus to drive the Hi Five Guest Experience and supervise front-end operations. You will greet guests warmly, manage order accuracy, and oversee cash handling and POS transactions during your shift.

The role requires leading a small team, stocking and maintaining cleanliness, and ensuring safety and compliance with company policies. Flexibility to work 1st, 2nd, or 3rd shift is expected.

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