Shift Leader: Drive Guest Experience & Profitability

Burger King; Gainesville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Burger King is seeking a Shift Leader in Gainesville, GA to supervise shift operations, ensure accurate cash handling, and deliver fast, friendly service to guests. You’ll work closely with the RGM/AM to optimize profitability and guest experience, while coaching team members and maintaining brand standards.

The role requires 18+, a high school diploma or GED, 1–2 years of QSR experience, and availability for evenings, weekends and holidays. Expect to lead by example on busy shifts.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; two years of college preferred.
• 1–2 years of quick-service restaurant experience.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Follows cash control and security procedures and handles cash drawers.
• Manages inventory and conducts daily/weekly inspections.
• Directs a shift of Team Members and ensures fast, friendly service.
• Motivates staff and coaches performance to meet brand standards.
• Leads the shift plan and drives operational results and guest satisfaction.

Skills

Guest service principles

Team leadership

Shift management

Education

High school diploma or GED

Some college preferred

Job description

Burger King is seeking a Shift Leader in Gainesville, GA to supervise shift operations, ensure accurate cash handling, and deliver fast, friendly service to guests. You’ll work closely with the RGM/AM to optimize profitability and guest experience, while coaching team members and maintaining brand standards.

The role requires 18+, a high school diploma or GED, 1–2 years of QSR experience, and availability for evenings, weekends and holidays. Expect to lead by example on busy shifts.