Shift Leader: Drive Guest Experience & Team Performance

Burger King; Atlanta (GA); On-site; USD 30,000 - 42,000; Full time

Job summary

Burger King is hiring a Shift Leader in Atlanta, GA. You will lead restaurant shifts, drive guest satisfaction, and support the RGM and AM in managing daily operations to meet sales and service goals.

Ideal candidates bring 1–2 years of quick-service experience, strong guest service skills, and the flexibility to work evenings, weekends, and holidays. This role requires leadership and hands-on teamwork across all stations.

Qualifications

• High school diploma or GED required.
• 1–2 years of quick-service restaurant experience preferred.
• Demonstrated understanding of guest service principles.

Responsibilities

• Follows cash procedures and security measures.
• Maintains inventory and helps with orders.
• Motivates and coaches Team Members for performance.
• Directs efficient preparation and sale of products per speed guidelines.
• Reviews restaurant results to identify improvements.
• Performs Team Member duties when needed.

Skills

Guest service

Team leadership

Operations knowledge

Education

High school diploma or GED

Job description

Burger King is hiring a Shift Leader in Atlanta, GA. You will lead restaurant shifts, drive guest satisfaction, and support the RGM and AM in managing daily operations to meet sales and service goals.

Ideal candidates bring 1–2 years of quick-service experience, strong guest service skills, and the flexibility to work evenings, weekends, and holidays. This role requires leadership and hands-on teamwork across all stations.