Shift Leader - Fast-Paced QSR & Guest Experience

Burger King; Riverdale (GA); On-site; USD 15,000 - 21,000; Full time

Job summary

Burger King in Riverdale, GA is hiring a Shift Leader responsible for delivering sales, guest experience, and operations on assigned shifts. You will support the RGM and AM, manage a team of crew members, and drive profitability and efficiency.

The role requires 18+, high school diploma or GED, 1-2 years fast-food experience, and ability to work evenings, weekends, and holidays. We value guest service, teamwork, and reliability.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED required; two years of college preferred.
• 1-2 years of quick-service restaurant experience.
• Able to work evenings, weekends, and holidays.
• Strong guest service and communication skills.

Responsibilities

• Assist RGM and AM in shift operations and drive performance.
• Lead team to deliver fast, accurate, friendly service.
• Set shift plan and ensure speed of service.
• Delegate tasks and provide coaching.
• Perform Team Member duties when needed.
• Ensure adherence to brand standards and cash controls.

Skills

Guest service

Team leadership

Cash handling

Problem solving

Adaptability

Education

High School Diploma or GED

Job description

Burger King in Riverdale, GA is hiring a Shift Leader responsible for delivering sales, guest experience, and operations on assigned shifts. You will support the RGM and AM, manage a team of crew members, and drive profitability and efficiency.

The role requires 18+, high school diploma or GED, 1-2 years fast-food experience, and ability to work evenings, weekends, and holidays. We value guest service, teamwork, and reliability.