Shift Leader: Drive Guest Experience & Profitability

Burger King; Summerville (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Burger King in Summerville, GA seeks a Shift Leader to drive sales and profit through guest experience, people development, and efficient operations during assigned shifts. The role supports the RGM and AM and directs a Team Members shift, ensuring profitability and excellent service.

Responsibilities include coaching staff, maintaining brand standards, managing cash controls, inventories, and ensuring timely, accurate product preparation and delivery.

Qualifications

• Must be at least eighteen years old.
• High school diploma or GED required; two years of college preferred.
• 1–2 years of previous quick-service restaurant experience.
• Demonstrated understanding of guest service principles.
• Available to work evenings, weekends, and holidays.
• Ability to work long and/or irregular shifts as needed.

Responsibilities

• Lead and motivate Team Members to deliver guest-focused service.
• Manage shift plan to drive operational results and speed of service.
• Direct preparation and sale of products for prompt delivery.
• Review restaurant results to identify improvements and action steps.
• Uphold operational and brand standards across all stations.
• Perform Team Member duties when necessary.

Skills

Guest service

Leadership

Cash handling

Team coaching

Education

High school diploma or GED

Two years college preferred

Job description

Burger King in Summerville, GA seeks a Shift Leader to drive sales and profit through guest experience, people development, and efficient operations during assigned shifts. The role supports the RGM and AM and directs a Team Members shift, ensuring profitability and excellent service.

Responsibilities include coaching staff, maintaining brand standards, managing cash controls, inventories, and ensuring timely, accurate product preparation and delivery.