Shift Leader: Drive Guest Experience & Profitability

Burger King; Ephraim (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King is seeking an Hourly Shift Supervisor to lead a shift, support the Restaurant General Manager and Assistant Manager, and focus on profitability, guest service, people, and operations. You will manage a team to deliver fast, accurate service while upholding brand standards and safety procedures.

The role requires 1-2 years in quick service, strong guest service understanding, and the ability to coach and motivate Team Members for peak performance.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience.
• Demonstrated understanding of guest service principles.

Responsibilities

• Lead a shift and support the Restaurant General Manager and Assistant Manager.
• Directs efficient preparation and sale of products for prompt delivery within speed of service guidelines.
• Motivates Team Members during the shift on each workstation and provides coaching.
• Review restaurant results to identify successes and areas for improvement and uphold brand standards.
• Perform duties of Team Members when necessary.

Skills

Guest service

Coaching

Leadership

Team motivation

Operations

Education

HS Diploma or GED

2 years college preferred

Job description

Burger King is seeking an Hourly Shift Supervisor to lead a shift, support the Restaurant General Manager and Assistant Manager, and focus on profitability, guest service, people, and operations. You will manage a team to deliver fast, accurate service while upholding brand standards and safety procedures.

The role requires 1-2 years in quick service, strong guest service understanding, and the ability to coach and motivate Team Members for peak performance.