Shift Leader: Customer Service & Store Ops

FiveStar Food Mart; Radcliff, Northern (KY, KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Radcliff, KY seeks a Shift Leader to partner with the store management team on daily operations for a variety of duties including customer service, food service, and merchandising. The role supports training and directing the customer service team while upholding company policies and procedures.

The position emphasizes teamwork, reliability, and a proactive approach to store operations, safety, and inventory controls, with a focus on FiveStar service standards.

Qualifications

• Must be at least 18 years old.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest and hardworking.
• Basic computer skills required.

Responsibilities

• Assist store management with daily operations on assigned shift.
• Provide customer service, food service, and merchandising support.
• Train and direct customer service representatives as needed.
• Ensure compliance with company policies, safety, and inventory controls.
• Monitor displays, pricing, and promotional signage.

Skills

Professional appearance

Team player

Customer focused

Honest

Hardworking

Excellent attendance

Basic Computer Skills

Job description

FiveStar Food Mart in Radcliff, KY seeks a Shift Leader to partner with the store management team on daily operations for a variety of duties including customer service, food service, and merchandising. The role supports training and directing the customer service team while upholding company policies and procedures.

The position emphasizes teamwork, reliability, and a proactive approach to store operations, safety, and inventory controls, with a focus on FiveStar service standards.