Shift Leader: Customer Service & Store Ops Lead

FiveStar Food Mart; Elizabethtown (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

FiveStar Food Mart in Elizabethtown, KY is seeking a Shift Leader to partner with the store management team on an assigned shift. You will oversee Customer Service, Food Service, and marketing activities, while helping train and direct the customer service representatives in accordance with company policy.

The role requires a professional appearance, a positive attitude, and teamwork. You must be 18 or older, with basic computer skills.

Qualifications

• Professional appearance and a positive attitude.
• Must be at least 18.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills

Responsibilities

• Handle customer service on a shift and assist with food service and promotions.
• Train and direct customer service representatives per company policy.
• Educate store employees on policies and communications.
• Assist in inventory control and ensure equipment is in good condition.
• Support management in maintaining safe, clean operations and robbery prevention.
• Ensure quality food operation and effective merchandising and signage.

Skills

Customer service

Team player

Basic computer skills

Positive attitude

Excellent attendance

Job description

FiveStar Food Mart in Elizabethtown, KY is seeking a Shift Leader to partner with the store management team on an assigned shift. You will oversee Customer Service, Food Service, and marketing activities, while helping train and direct the customer service representatives in accordance with company policy.

The role requires a professional appearance, a positive attitude, and teamwork. You must be 18 or older, with basic computer skills.