Store Operations Lead for Customer Service & Training

FiveStar Food Mart; Radcliff (KY); On-site; USD 18,000 - 23,000; Full time

Job summary

FiveStar Food Mart is seeking a Shift Leader in Radcliff, KY to partner with the store management team on an assigned shift and learn basic management duties, including Customer Service, Food Service, and marketing.

You will train and direct the customer service representatives, uphold company policies, ensure inventory control, maintain safety standards, and support merchandising and in-store promotions to deliver FiveStar service excellence.

Qualifications

• Professional appearance and a positive attitude.
• Must be at least 18.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic computer skills.

Responsibilities

• Handle customer service responsibilities on shift and support store operations.
• Promote FiveStar treatment and customer-focused service.
• Train and direct customer service representatives as required.
• Assist with inventory control, merchandising, pricing, and promotions.
• Ensure safety and robbery prevention guidelines are followed.

Skills

Customer service

Team player

Professional appearance

Excellent attendance

Basic computer skills

Job description

FiveStar Food Mart is seeking a Shift Leader in Radcliff, KY to partner with the store management team on an assigned shift and learn basic management duties, including Customer Service, Food Service, and marketing.

You will train and direct the customer service representatives, uphold company policies, ensure inventory control, maintain safety standards, and support merchandising and in-store promotions to deliver FiveStar service excellence.