Shift Leader: Customer-First Store Ops & Team Coach

Royal Farms; Greenland (NJ); On-site; USD 22,000 - 28,000; Part time

Job summary

Royal Farms is seeking a part-time Shift Leader to oversee store operations and act as the Person in Charge when a senior leader is absent. You will support management in customer service, product availability, food service execution, safety, and vendor care.

Responsibilities include supervising the team, handling POS and cash controls, ensuring policies and safety standards are followed, and maintaining store cleanliness and presentation.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Must possess strong written, verbal, and interpersonal communication skills.
• Must possess strong supervisory and organizational skills.
• Demonstrated strong leadership skills.
• Demonstrated ability to encourage, inspire, and develop team members.

Responsibilities

• Oversee the full scope of shift operations as the Person in Charge (when a more senior leader is not present).
• Perform shift operational tasks including POS transactions, vendor check-in, and adherence to cash control standards.
• Oversee and hold team members (and self) accountable for compliance with policies, procedures, and safety requirements.
• Consistently follow all safety and security procedures to protect team members, customers, and company assets.
• Ensure the 24/7 execution of all food service and beverage programs: including proper ordering, production planning, product handling and appearance.
• Maintain and drive high standards and expectations around food quality, food safety, merchandising, customer service, speed of service, and store cleanliness.
• Complete all store side work (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
• Maintain a clean and organized work area to ensure safe working conditions.
• Oversee equipment and facility upkeep by promptly reporting maintenance issues or hazards to the appropriate channels.
• Demonstrate accountability by completing assigned tasks with attention to detail.
• Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
• Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
• Performs other projects/duties as assigned.

Skills

Written communication

Verbal communication

Interpersonal skills

Supervisory skills

Organizational skills

Leadership

Team development

Education

High school diploma or GED

Job description

Royal Farms is seeking a part-time Shift Leader to oversee store operations and act as the Person in Charge when a senior leader is absent. You will support management in customer service, product availability, food service execution, safety, and vendor care.

Responsibilities include supervising the team, handling POS and cash controls, ensuring policies and safety standards are followed, and maintaining store cleanliness and presentation.