Shift Leader: Customer Experience & Team Growth

42023 Jersey Mike's Syracuse; Syracuse (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

42023 Jersey Mike's Syracuse is seeking a Shift Leader to support management in executing restaurant operations. This role includes coaching staff for excellent customer service, ensuring the quality of food, managing team dynamics, and maintaining cleanliness. Candidates should hold a high school degree, have at least one year of Quick Service Restaurant (QSR) experience, and possess a Serve Safe Certificate. This position requires strong communication and leadership skills, as well as the ability to multitask in a fast-paced environment.

Qualifications

• 1 year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high-quality food consistent with standards.
• Participate in local and national marketing initiatives.
• Maintain cleanliness and sanitation practices.

Skills

Customer service skills

Communication

Team leadership

Food preparation

Ability to multitask

Education

High school degree or equivalent

Tools

Slicing equipment

Job description

42023 Jersey Mike's Syracuse is seeking a Shift Leader to support management in executing restaurant operations. This role includes coaching staff for excellent customer service, ensuring the quality of food, managing team dynamics, and maintaining cleanliness. Candidates should hold a high school degree, have at least one year of Quick Service Restaurant (QSR) experience, and possess a Serve Safe Certificate. This position requires strong communication and leadership skills, as well as the ability to multitask in a fast-paced environment.