Shift Leader — Lead a Fast-Paced Sub Shop Team

31079 Jersey Mike's Lansing; Lansing (MI); On-site; USD 35,000 - 45,000; Full time

Job summary

31079 Jersey Mike's Lansing is seeking a Shift Leader committed to delivering exceptional customer service and high-quality food. Responsibilities include coaching staff, maintaining cleanliness, managing a small team, and ensuring compliance with service standards. Ideal candidates will possess a high school diploma, at least one year of quick-service restaurant experience, and a Safe Serve certification. This role requires reliability in transportation and a strong commitment to team success.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler required.
• Must have reliable transportation.

Responsibilities

• Coach staff to deliver amazing customer service.
• Produce high quality food.
• Deliver the Jersey Mike's experience.
• Manage and lead a crew of 2 to 5 people.
• Maintain cleanliness and sanitation practices.

Skills

Customer service

Food quality

Team leadership

Communication

Multitasking

Education

High school degree or equivalent

Tools

Slicer

Cash register

Job description

31079 Jersey Mike's Lansing is seeking a Shift Leader committed to delivering exceptional customer service and high-quality food. Responsibilities include coaching staff, maintaining cleanliness, managing a small team, and ensuring compliance with service standards. Ideal candidates will possess a high school diploma, at least one year of quick-service restaurant experience, and a Safe Serve certification. This role requires reliability in transportation and a strong commitment to team success.