Shift Leader: Team Coach & Customer Experience Pro

22055 Jersey Mike's Erie; Erie (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

22055 Jersey Mike's Erie is seeking a Shift Leader to oversee daily operations, including coaching staff, maintaining food quality, and ensuring exceptional customer experiences. Candidates should have a high school diploma, preferable QSR experience, and Serve Safe Certification. This role requires the ability to handle cash, lead a small team, and adhere to cleanliness standards in a fast-paced environment.

Qualifications

• 1 Year QSR experience preferred.
• Must be 18 years or older to operate the slicer.
• Serve Safe Certification - Food Handler.
• Must have reliable transportation.

Responsibilities

• Coach the staff to deliver amazing customer service.
• Maintain cleanliness and proper sanitation practices.
• Lead a crew of 2 to 5 people.
• Participate in local and national marketing initiatives.

Skills

Customer service

Food quality production

Communication

Leadership

Multitasking

Education

High school degree or equivalent

Tools

Slicer

Job description

22055 Jersey Mike's Erie is seeking a Shift Leader to oversee daily operations, including coaching staff, maintaining food quality, and ensuring exceptional customer experiences. Candidates should have a high school diploma, preferable QSR experience, and Serve Safe Certification. This role requires the ability to handle cash, lead a small team, and adhere to cleanliness standards in a fast-paced environment.