Shift Leader: Customer Experience & Store Ops

Kroger Family of Companies; Charleston (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Kroger Family of Companies is seeking an attentive supervisor to oversee total store operations in the absence of store management. You will guide customer service, merchandising, stocking, cleaning and safety across all areas of the store.

Responsibilities include assisting management, leading teams, driving sales, managing labor and costs, handling returns, keeping inventory accurate, and ensuring compliance with safety and company policies while maintaining a welcoming environment for

Qualifications

• Any previous supervisory/leadership experience.
• Past work record reflects dependability and integrity.
• Ability to pass a preemployment background check.
• Knowledge of basic math.
• Effective communication and reading skills.
• Ability to handle stressful situations.

Responsibilities

• Assist store management and team members in the achievement of a favorable customer shopping experience.
• Assist in leading teams in merchandising and operating initiatives.
• Identify opportunities in the store and create action plans to implement them.
• Drive sales with the management team while controlling shrink.
• Help reduce turnover and maintain consistent store operations.
• Assist with labor and supply cost management to meet targets.
• Ensure returns and exchanges comply with policies and satisfy customers.
• Maintain awareness of inventory and stocking conditions to ensure ordering accuracy.
• Display positive attitude and stay updated on ads and promotions.
• Adhere to safety regulations and report risks or illegal activity.
• Oversee total store operations in absence of store management.
• Be flexible to work any shift and open/close the store.

Skills

Leadership

Job description

Kroger Family of Companies is seeking an attentive supervisor to oversee total store operations in the absence of store management. You will guide customer service, merchandising, stocking, cleaning and safety across all areas of the store.

Responsibilities include assisting management, leading teams, driving sales, managing labor and costs, handling returns, keeping inventory accurate, and ensuring compliance with safety and company policies while maintaining a welcoming environment for