Shift Lead: Customer Experience & Store Operations

Walgreens; City of Port Jervis (NY); Sur place; USD 25 000 - 28 000; Plein temps

Résumé du poste

Walgreens in New York State seeks a team member to open and close the store in management's absence, manage cash handling, and ensure the floor and stock room readiness for each day. You will handle refunds, voids, and price changes while delivering a consistent customer experience and assisting with inventory and displays.

The role requires at least one year in a leadership or key holder position, English fluency, and a willingness to support store operations and customer service excellence.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Opens and closes the store in the absence of store management and handles required cash systems start-ups.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and assisting with products and services, resolving issues to ensure a positive experience.
• Maintains store keys and access, participates in ordering, pricing, and displays, and assists with inventory and backroom organization.

Connaissances

Leadership experience

English proficiency

Formation

PTCB certification or pharmacy license

Description du poste

Walgreens in New York State seeks a team member to open and close the store in management's absence, manage cash handling, and ensure the floor and stock room readiness for each day. You will handle refunds, voids, and price changes while delivering a consistent customer experience and assisting with inventory and displays.

The role requires at least one year in a leadership or key holder position, English fluency, and a willingness to support store operations and customer service excellence.