Shift Leader: Customer Experience & Store Operations

Walgreens; Berkeley Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a store associate to perform opening/closing duties in the absence of management, handle cash and transactions, and ensure a welcoming, helpful customer experience. You will assist customers, resolve issues, and model Walgreens service standards to deliver a distinctive shopping experience.

This role focuses on accurate cash handling, product care, and maintaining store standards while supporting management in daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management.
• Completes product returns, order voids, customer refunds, and handles cash as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets them, and assists with products and services to ensure a positive experience.

Skills

Leadership

Retail experience

Cash handling

Job description

Walgreens is seeking a store associate to perform opening/closing duties in the absence of management, handle cash and transactions, and ensure a welcoming, helpful customer experience. You will assist customers, resolve issues, and model Walgreens service standards to deliver a distinctive shopping experience.

This role focuses on accurate cash handling, product care, and maintaining store standards while supporting management in daily operations.