Shift Lead - Customer Experience & Store Ops

Walgreens; Glendale (CA); On-site; USD 60,174,000 - 68,770,000; Full time

Job summary

Walgreens is seeking a store associate who will open and close the store in the absence of management, handle cash duties, and ensure the floor and stock room are ready for business. You will process returns, voids, refunds, and assist customers to create a positive shopping experience.

The role emphasizes greeting customers, offering help, and delivering Walgreens service traits while maintaining store standards and complying with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash processes.
• Completes product returns, refunds, and cash drops while ensuring accurate register records.
• Delivers a distinctive and delightful customer experience to every shopper.
• Engages customers, answers questions, and assists with products and services to resolve issues.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a store associate who will open and close the store in the absence of management, handle cash duties, and ensure the floor and stock room are ready for business. You will process returns, voids, refunds, and assist customers to create a positive shopping experience.

The role emphasizes greeting customers, offering help, and delivering Walgreens service traits while maintaining store standards and complying with policies.