Shift Leader: Customer Experience & Operations

Applegreen Travel Plazas; East Brunswick Township (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Earned Wage Access – Pay on Demand

Education Assistance

Meal Discount

Pet Insurance

Flexible Schedules

Employee Referral Bonus

Job summary

Applegreen USA Welcome Centers Central Services in the United States is seeking a Shift Supervisor to lead shifts, ensuring team members deliver excellent customer service and adhere to brand standards and safety requirements.

You will train new team members, manage cash handling, and perform opening/closing tasks, while maintaining knowledge of products and services offered across the plaza. Flexible schedule with benefits and opportunities for growth.

Qualifications

• Cash handling and customer service experience required.
• Shift supervisor or leadership experience preferred.
• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve customer concerns.
• Complete opening, daily and closing procedures in accordance with policies.

Skills

Cash handling

Leadership

Tools

POS system

Job description

Applegreen USA Welcome Centers Central Services in the United States is seeking a Shift Supervisor to lead shifts, ensuring team members deliver excellent customer service and adhere to brand standards and safety requirements.

You will train new team members, manage cash handling, and perform opening/closing tasks, while maintaining knowledge of products and services offered across the plaza. Flexible schedule with benefits and opportunities for growth.