Shift Leader & Customer Experience Champion

KPH HEALTHCARE SERVICES, INC; Morristown (VT); On-site; USD 21,000 - 30,000; Full time

Job summary

KPH Healthcare Services, Inc. is seeking a Store Supervisor to lead operations in the absence of store management. The role emphasizes supervisory leadership on a per-shift basis and ensuring customer experience standards.

Responsibilities include performing opening/closing procedures during absences, directing and supervising crew, resolving customer service issues, completing mandatory training, and handling other duties as assigned. This position requires reliability and initiative.

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store’s crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

KPH Healthcare Services, Inc. is seeking a Store Supervisor to lead operations in the absence of store management. The role emphasizes supervisory leadership on a per-shift basis and ensuring customer experience standards.

Responsibilities include performing opening/closing procedures during absences, directing and supervising crew, resolving customer service issues, completing mandatory training, and handling other duties as assigned. This position requires reliability and initiative.