Shift Leader - Drive 5-Star Service & Team Growth

Taco Bell; Fontana (CA); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

DRG Cares Grant Program

DRG Savings Marketplace

Employee Assistance Program

Live Mas Scholarship Program

Employee Referral Program

Education Benefits - GED reimbursement

DailyPay

Job summary

Taco Bell in California seeks a Shift Manager to lead daily restaurant operations, drive 5-star customer service, and coach a team across all shifts. The role requires leadership, reliability, and a focus on safety and policy adherence.

You will support financial goals and maintain strong communication with upper management. Applicants should be 18+, have restaurant experience or leadership, and be able to pass background checks and SERVSAFE certification.

Qualifications

• Must be 18 years or older.
• Preferred: 6 months to 1 year of restaurant experience, with proven leadership experience across all shifts.
• Must maintain a current Health Card according to state or local requirements.
• Basic math and reading proficiency.
• Must be able to read, speak, comprehend, and write in English.
• Must have reliable transportation.
• Must pass a Criminal Background Check.
• Must be able to pass SERVSAFE Certification Course and Exam.
• Strong verbal communication skills.
• Physical requirements include standing/walking continuously, lifting up to 50 pounds, and repetitive motions.

Responsibilities

• Provide 5-star customer service and ensure customer satisfaction.
• Lead, coach, and motivate team members; verify duties are completed timely and that appearance is professional.
• Train and develop individuals in leadership roles, including providing constructive feedback.
• Serve as Manager-in-Charge (MIC) and ensure adherence to company policies and standards.
• Assist upper leadership with achieving the restaurant's financial goals.
• Keep upper leadership informed about any issues that arise at the restaurant.

Skills

Strong verbal communication skills

English proficiency

Tools

SERVSAFE Certification

Job description

Taco Bell in California seeks a Shift Manager to lead daily restaurant operations, drive 5-star customer service, and coach a team across all shifts. The role requires leadership, reliability, and a focus on safety and policy adherence.

You will support financial goals and maintain strong communication with upper management. Applicants should be 18+, have restaurant experience or leadership, and be able to pass background checks and SERVSAFE certification.