Shift Leader: 24/7 Store Ops & Service Lead

Royal Farms; Ocean View (DE); Hybrid; USD 21,000 - 28,000; Full time

Job summary

Royal Farms in Ocean View, DE is seeking a part-time Shift Leader to oversee daily store operations during on-duty hours. You will act as PIC when a senior manager is absent, guide team in customer service, stock, and food service execution, and ensure safety and compliance.

This role emphasizes leadership, attention to detail, and delivering friendly, efficient service. The position requires strong leadership and communication skills, with a focus on maintaining high standards and positive

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Demonstrated strong supervisory and organizational skills.
• Demonstrated leadership and ability to develop team members.

Responsibilities

• Provide outstanding customer service and coach team members.
• Oversee shift operations as PIC when senior leader is absent.
• Handle POS transactions and cash controls.
• Ensure safety, cleanliness, and compliance with policies.
• Execute 24/7 food service and beverage programs; maintain quality.
• Maintain store appearance and equipment; report issues promptly.
• Uphold company standards and participate in training.

Skills

Team Leadership

Supervisory Skills

Customer Service

Communication

Food Service Knowledge

Problem Solving

Education

High school diploma or GED

Job description

Royal Farms in Ocean View, DE is seeking a part-time Shift Leader to oversee daily store operations during on-duty hours. You will act as PIC when a senior manager is absent, guide team in customer service, stock, and food service execution, and ensure safety and compliance.

This role emphasizes leadership, attention to detail, and delivering friendly, efficient service. The position requires strong leadership and communication skills, with a focus on maintaining high standards and positive