Store Shift Leader – Service, Operations & Safety

Royal Farms; New Castle (DE); Hybrid; USD 21,000 - 31,000; Full time

Job summary

Royal Farms in New Castle, DE is seeking a Team Leader to manage store operations during shifts, supervise staff, and deliver outstanding customer service. You will help optimize product availability, execute food service programs, and ensure safety and compliance while driving sales and controlling costs.

The role emphasizes coaching employees, training, and maintaining store standards to meet management goals and customer expectations.

Qualifications

• Must be at least 18 years old.
• Must have a high school diploma or GED.
• Strong written, verbal, and interpersonal communication skills.
• Strong supervisory and organizational skills.
• Demonstrated leadership skills and ability to develop team members.
• Internal candidates should meet company requirements as applicable.

Responsibilities

• Provide outstanding customer service and coach team members to maintain high standards.
• Oversee shift operations as Person in Charge in the absence of senior leadership.
• Ensure food service programs are executed and safety policies followed.
• Maintain store appearance and ensure cleanliness and order.
• Manage vendor relations, cash controls, and store safety compliance.

Skills

Leadership

Supervisory skills

Communication

Organizational skills

Team development

Customer service

Experience 18+ age

Education

High school diploma or GED

Job description

Royal Farms in New Castle, DE is seeking a Team Leader to manage store operations during shifts, supervise staff, and deliver outstanding customer service. You will help optimize product availability, execute food service programs, and ensure safety and compliance while driving sales and controlling costs.

The role emphasizes coaching employees, training, and maintaining store standards to meet management goals and customer expectations.