Restaurant Shift Leader

Morant Kay Market Llc; New York (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Training & development

Competitive compensation

Career advancement opportunities

Job summary

Morant Kay Market Llc is seeking an experienced Shift Leader to supervise restaurant operations during a shift, build staff schedules, and ensure smooth service. The ideal candidate has strong leadership and a focus on customer satisfaction.

Responsibilities include training employees, leading a team, handling complaints, enforcing health and safety rules, and reporting sales and productivity to management. Previous food service experience is required.

Qualifications

• High school diploma or GED required.
• Prior food service experience preferred.
• Familiarity with Microsoft Office, restaurant management software, and POS systems.
• Ability to stay calm and perform under pressure.
• Excellent management and leadership abilities.
• Strong communication and problem-solving skills.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Provide sales and productivity reports to upper management.
• Maintain appropriate inventory levels and restock when necessary.
• Cover shifts for absent employees.

Skills

Leadership

Customer service

Communication

Stress tolerance

Education

High school diploma/GED

Tools

Microsoft Office

Restaurant management software

POS software

Job description

Benefits:

• Employee discounts


• Flexible schedule


• Training & development

Benefits/Perks

• Flexible Scheduling


• Competitive Compensation


• Career Advancement Opportunities

Job Summary

We are seeking an experienced Shift Leader to join our team! As a Shift Leader, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities:

• Train and manage employees and assign duties as needed


• Lead team in providing exceptional customer service


• Resolve customer complaints gracefully and with tact


• Adhere to all health and safety rules and regulations


• Provide sales and productivity reports to upper management


• Maintain appropriate inventory levels, reorder and restock when necessary


• Cover the shifts of absent employees

Qualifications:

• High school diploma/GED


• Previous food service experience


• Familiarity with Microsoft Office, restaurant management software, and POS software


• Ability to remain calm and thrive under pressure


• Excellent management and leadership skills


• Strong communication and problem-solving skills